Epson V500 no longer working after 16.04 upgrade

This issue is covered in several other posts, but I remain stuck (and not a little frustrated - Epson have lost my business forever). I shall bypass the actions I have taken that failed (to keep this short) and I undid and verified the undo to all the failed actions.

1. Find USB device Id for the scanner: 04B8 0130

2. Run> sane-find-scanner, contains line:

   could not open USB device 0x04b8/0x0130 at 002:007: Access denied (insufficient permissions)

3. Installed xsltproc_1.1.26-8ubuntu1_amd64.deb (downloaded from here)

4. Installed iscan-data_1.36.0-1_all.deb and iscan_2.30.2-2_amd64.deb (from the Epson driver download)

5. Reran Step 2 with same result

6. Turned scanner off/on, then ran Step (2), now get:

   found USB scanner (vendor=0x04b8 [EPSON], product=0x0130 [EPSON Scanner]) at libusb:002:008

Fantastic - some progress (after hours of faffing)

BUT, scanimage -L still fails, as does xsane (and simplescan seems to think that the drivers are still missing). I suspect that someone at Epson has a sense of humour (labelling the device PERFECTION). Am about to launch the scanner out of my 2nd floor window. Can any kind soul save me from throwing myself out after it?

OS Ubuntu 16.04
Device Epson Perfection V500 PHOTO

1 Answer

The problem is that you did not install iscan-plugin-gt-x770_2.1.2-1_amd64.deb. This scanner needs a plugin.

If you go to , search for V500, you will find the whole bundle with iscan and the plugin to install.

If you install the plugin deb, the scanner will start working.

The direct link for the bundle is