firefox 73 How to fix netflix F7702-1003 error? "the plugin has crashed"

I recently updated firefox to version 73. Netflix stopped working then. When I try to start the movie I get the error F7702-1003, and at the top I see the message "the plugin has crashed". After checking the console log, I found one error "uncaught exception: Object" and a lot of warnings "unreachable code after return statement". In this situation, Netflix recommends restarting the computer, but it does nothing. I also tried to refresh firefox without result.

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1 Answer

Ive just encountered this problem on my laptop running arch. Seems to be a glibc problem, starting from version 2.31 and not a firefox issue. Downgrading glibc to version 2.30 fixes the problem for now.

See [SOLVED] Was "Kernel 5.5.2 breaks DRM", should be glibc 2.31 breaks it on Arch forums for more information.

edit: Firefox update to version 73.0.1 fixes the problem, so safe to upgrade glibc to latest version as well.

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