I'm using the latest version of the Outlook desktop app on a Mac.
I cannot find the option, if there is one, to receive an email or notification that an email that has been read/opened by the receiver, which my boss says he receives on his Windows version of Outlook.
My options are very different than his due to working on a Mac so I don't know where to find how to do this after trying several places.
1 Answer
I cannot find the option to receive an email or notification that an email that has been read/opened
You need to request a read receipt.
Request a read receipt
In Outlook 2016 for Mac, compose your message.
Select Options > Request Receipts > Request a Read Receipt.
Send your message.
Source Request a read receipt or delivery notification in Outlook 2016 for Mac - Outlook for Mac
In addition:
This feature is available worldwide to:
- Office 365 subscribers
- Exchange mailboxes on Exchange Server 2010 SP2 and later
- Users with Outlook version 15.35 (170610) and later
Source Read Receipt feature not available in Outlook 2016 for MAC - Microsoft Community
Apparently all 3 conditions have to be satisfied.
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