Run-tim error '429': ActiveX component can't create object

I am using Word 2016 on my Win 7. When I click the Reference tab, I see the message of Run-tim error '429': ActiveX component can't create object

I then click End, and it can show the Reference content.

Then I click Insert Citation for my Mendeley, I see the problem as shown in the picture.

Can I ask how to deal with it? I tried unstall/reinstall the Mendeley, MS Word, still not work.

1 Answer

Try repairing the Office installation via the Control Panel>Uninstall a Program . Select Microsoft Office and then click on Change and select Repair.