On my computer I have various PDF readers - I generally use Edge for PDF reading, but I also have Adobe Acrobat DC, and Foxit Phantom Editor.
I installed a trial of Adobe Acrobat first, and then Foxit Phantom, and decided to go with Phantom as my PDF editor. So I uninstalled Acrobat.
However, Acrobat was the set previewer for my PDF files in Outlook 2013 (because I installed it before Phantom). After uninstalling it, Outlook 2013 gives me
This file cannot be previewed because there is no previewer installed for it
but I know there is because Foxit Phantom includes one.
What can I do to set Phantom as the previewer?
Couple Of Minor Details
In Default Programs, Open With has been set as the following and the Acrobat Preview worked.
- Open With Edge
- Open With Acrobat
- Open With Phantom
It is currently set as Open With Phantom
103 Answers
- Within Microsoft Outlook, go to "File" menu and click "Options".
- Select the "Trust Center" link.
- Click on the "Trust Center Settings..." button.
- Select the "Attachment Handling" menu.
- Click on the "Attachment and Document Previewers..." button.
- Locate the "PDF PreviewHandler" option from the "File Previewing Options" list, related to the program that you have installed that Outlook is currently using to preview files.
- When you disable the checkbox, that viewer will no longer be in use:
- Reinstall the software that you want to be the actual viewer/previewer/handler and restart Outlook
In Windows 10, search for "Default apps"
From the Default apps screen, scroll all the way to the bottom
Click on Choose default apps by file type
Scroll down the file extension list to .pdf
Choose the app you want to open the .pdf file from Outlook
I am not sure how you pick an app that's not on the list though. Perhaps that's a different question. For me, I just needed to go from Microsoft Edge to Google Chrome.
3Have you tried changing Phantom to being your default PDF viewer?
Assuming you are using Windows, you can make this change within Default Programs either in the Start Menu, Control Panel or by typing it in to Windows Search.
Once opened, select Associate a file type or protocol with a program, look for the *.pdf extension and select Phantom as your default application.
When you have made the change, try restarting Outlook and see if that has made a difference.
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