When i press the tab it shows;
*HWID: SNOW BASIN AA-J 0135 *recovery_reason: 0x05 TPM error in read-only firmware
I have tried to insert a recovery USB stick following the steps provided in chromebook recovery but as soon as i insert the stick it displays a message saying that the security module on this device is not working.
Can someone lend a help here. Thanks
1 Answer
Had the same problem. The only fix that worked was to clear the processor.
- Remove the recovery USB that you have inserted.
- Turn off by pressing the on/off key for 3 to 5 seconds (have to do this because no GUI).
- Wait for a few seconds then press start button and wait a few seconds for it to restart.
- Recovery screen will come up. Leave it for at least 30 seconds - don't do anything else.
- Shut down again. You will have to do this restart/shutdown procedure several times.
Some say up to 20 times so a lot of patience required. I had to do about 10 restarts before it worked.
If this doesn't work for you, it may be a hardware fault.
