This site can’t be reached: "mail.google.com is currently unreachable"

I am having a weird issue with my Chrome browser and I can't find how to fix it. Each time I try to access my Gmail email I got the following message:

This site can’t be reached

mail.google.com is currently unreachable.

Try:

Checking the connection Checking the proxy and the firewall

ERR_SSL_VERSION_INTERFERENCE

I have tried the following:

  • Settings > Advanced > Reset
  • Settings > Advanced > Clear Browsing Data (from the beginning of the times)

None of them works and I got exactly the same issue after give it another try.

This is a work connection and does not affect any other browser. I have tried Firefox and the email works properly. At first I blame the connection but now seeing that it works on Firefox I can't do that. I am not behind any proxy.

Can any help me?

4

5 Answers

I'm one of the people working on SSL/TLS for Chrome.

We're experimenting with draft versions of TLS 1.3, the next revision of the TLS protocol. Unfortunately, we're seeing issues with buggy middleware (antivirus, firewalls, proxies, etc.) which break when TLS 1.3 is enabled. ERR_SSL_VERSION_INTERFERENCE means we've detected one of these cases.

Would you mind filing a bug at ? We can then take it from there. Anyone else seeing this issue, please do also file a bug.

Thanks!

3

For me. I just disable the tls 1.3 and google mail works again. @_@enter image description here

3

I got the same issue recently at work after updating Chrome. I tried to set TLS version to 1.2 in chrome://flags and it works again.

2

Certainly, if you have google-chrome stable 63.0.3239.84 or upper, you can get your self-signed certificates working again (in my case, to access my Canon Printer configuration) with the red triangle on the left thorough: chrome://flags, looking for TLS and disabling TLS 1.3.

Instead, you can, of course, regenerate your certificates to be TLS 1.3 compatible.

TLS 1.3 certainly have advantages in security and performance (mainly about the handshake process).

It is worth mentioning that firefox 52.5.0 ESR worked as expected before. No proxy, and navigating, as previously said, my Canon printer in the LAN. It was only a "problem" with google-chrome (64bit) in Linux.

5

See if you can fix this error by applying three solutions:

  • Reverse your recent changes in the proxy settings
  • Disable TLS 1.3 from chrome flag settings
  • Uncheck Automatic Detect option from Internet Options > Internet Properties > LAN Settings > Connection

One of above solution will surely fix ssl version error on your pc.

1

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