Windows 10 clean install – Error 0x80300024

A friend has a laptop with brand new Core i7, 16 GB RAM, 1 TB SSD and 2 TB HDD.

He told me that he installed Windows 10, which was running fine, but discovered that it was 32-bit & "tried a few things" to install 64-bit. None of these "things" involved opening up the laptop, but that's about as much sense as I can get out of him.

I have his permission to delete everything, just get Windows 10 64-bit installed.

When booting UEFI, the laptop doesn't recognize an USB stick or USB DVD (he replaced the internal optical drive with the HDD). So, I am booting in legacy mode.

I can do anything – except open the laptop. My resources are Linux on USB drive and Windows 10 64-bit ISO, which I have also put onto a USB drive.  I made sure that both drives are MBR, rather than GPT (not that it matters, as he has max 2TB).

When trying to install, it blue screens with seemingly differing error messages each time, one being an exception in ntfs.sys, and one saying:

Windows cannot install required files.

Rather than chase after the errors, can someone tell me how to install, given that I can format/delete anything.

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3 Answers

I wil post this as an answer, in case it helps anyone else.

I tried a few other things (no point in listing them) and arrived at Error 0x80300024.

After much Googling, I found someone who said that what had worked for him was removing all drives except the one he wanted to insatll to.

That worked for me to (ymmv)

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I just resolved this issue on my Laptop by changing the BOOT order for hard drives. You have to select drive on top priority in BIOS setup. THIS ACTUALLY WORKED.

Disabling the HDD in BIOS works. Had the same issue with my laptop. Initially was a little apprehensive about removing the HDD physically. But, I disabled the HDD in BIOS and then installed in the SSD. While installation only the SSD will show.Worked for me.After installation and everything, re-enable the HDD. Hope this helps...

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